We’d like to take a moment of your time to address the frustration you may have experienced regarding our reduced supply of stock and warranty replenishments over the last year.
While 2020 was as bizarre and horrible as they come, we’d like to share the good news with you by confirming that last year is behind us – literally (obviously), but also organisationally.
It goes without saying that the destructive effects of the pandemic have touched just about every part of all our lives. However, as many of you know, COVID-19 has had a profound, rippling effect on the manufacturing industry on a global scale.
From shortages in hardware chips to displaced workers, LIFX and like manufacturers around the world have been fighting an uphill battle to right the unforeseen wrongs that 2020 has thrown our way. Over the last year, our team has worked tirelessly to resolve supply-line constraints, and diversify manufacturing partners to ensure a more predictable flow of inventory to our customers.
We’d like to let our loyal customers know that as of January 2021, replenishment orders for all of our standard (and exciting, new) products have been placed and are being manufactured. You will see products across our range arriving in retail and the LIFX store now, reaching full availability in the coming weeks.
Until then, you can expect to see some limited supply – with some products more than others – as we refill the warehouse. We’d like to say thanks again for your patience and understanding over the last year.
We can’t wait to share all of the exciting opportunities that this coming year will bring.
The LIFX team